Reservation Policy:

Reserve what you need, but keep what you reserve.  

 All reservations are taken on a first come - first served basis.   A reservation requires a nonrefundable deposit equal to one night’s rental for each unit reserved. This deposit must be paid with a valid Master Card, Visa, Discover or American Express. The balance is  due at check-in and may be paid by cash, check, or CC. We consider a reservation as a legally binding contract between River Oaks Resort and the guest. The guest reserves a certain unit for a certain time period and River Oaks Resort agrees to hold that unit available for the guest for that time period.  We do not overbook nor will we resell your time slot to someone else, but we do expect you to show up and pay for the nights you have booked. If you do not; you will lose your one night's deposit.  If you do not intend to honor your contract with us, please do not make advance reservations. 

 No one on this end is forcing or even asking you to make an advanced reservation. You called us! We didn't call you!!  We rent Vacation Homes! We cannot and do not guarantee good weather, river flow, road conditions, you or your family's health, your kids behavior, or your car's mechanical condition. We simply cannot afford to hold these homes for up to a year and then have them set vacant because you changed your mind. We understand that sometimes health, weather, or other reasons can cause the trip to be canceled or shortened. This is why we strongly suggest you obtain trip insurance if there is any possibility you may have to leave early or cancel.  This insurance will reimburse you for any losses. Just type "trip insurance" in your favorite search engine. (This is very inexpensive)

We will not accept reservations from anyone who has ever been a "no show" with us.

A three night minimum stay is normally required for advance summer and holiday reservations, however, sometimes we will not have a three night opening, but instead have a shorter or longer opening. We will then sell the size opening most advantages to us. For example: we will not sell the middle 2 or 3 nights of a 5 night opening but will sell the top or bottom two or three so we can have a two or three night stay for someone else. Sorry, but this is just sound business.

  Note: We realize that many times you invite friends / family to share your vacation, however the person making the reservation is the one responsible for paying for the unit and for any charges incurred during the stay.