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Reservation Policy:
Reserve what you need, but keep
what you reserve.
All reservations are taken on a
first come - first served basis. A reservation requires a nonrefundable
deposit equal to one night’s rental for each unit reserved. This deposit
must be paid with a valid Master Card, Visa, Discover or American Express.
The balance is due at check-in and may be paid by cash, check, or
CC. We consider a reservation as a legally binding contract
between River Oaks Resort and the guest. The guest reserves a certain unit
for a certain time period and River Oaks Resort agrees to hold that unit
available for the guest for that time period. We do
not overbook nor will we resell your time slot to someone
else, but we do expect you to show up and pay for the nights you have
booked. If you do not; you will lose your one night's deposit. If
you do not intend to honor your contract with us, please do not make
advance reservations.
No one on this end is forcing or
even asking you to make an advanced reservation. You called us! We
didn't call you!! We rent Vacation Homes! We cannot and do not
guarantee good weather, river flow, road conditions, you or your family's
health, your kids behavior, or your car's mechanical condition. We simply
cannot afford to hold these homes for up to a year and then have them set
vacant because you changed your mind. We understand that sometimes
health, weather, or other reasons can cause the trip to be canceled or
shortened. This is why we strongly suggest you obtain trip insurance
if there is any possibility you may have to leave early or cancel.
This insurance will reimburse you for any losses. Just type "trip
insurance" in your favorite search engine. (This is very inexpensive)
We will not accept
reservations from anyone who has ever been a "no show" with us.
A three night minimum stay is normally
required for advance summer and holiday reservations, however, sometimes
we will not have a three night opening, but instead have a shorter or
longer opening. We will then sell the size opening most advantages to us.
For example: we will not sell the middle 2 or 3 nights of a 5 night
opening but will sell the top or bottom two or three so we can have a two
or three night stay for someone else. Sorry, but this is just sound
business.
Note: We realize
that many times you invite friends / family to share your vacation,
however the person making the reservation is the one responsible for
paying for the unit and for any charges incurred during the stay.
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